Business application
Laosteo
From the first booking to patient follow-up. For Livai Aouizerate’s osteopathy practice, we brought together a website in three languages, online appointments and a management application built around consultations.
- Client
- Livai Aouizerate
- Industry
- Healthcare · Osteopathy
- Our contribution
- Multilingual website, online booking, custom business application, integrations and administration
- Technology
- Laravel · React · Google Calendar · Twilio
The practice
A website for patients. A working tool for the practitioner.
Presenting a practice and running it day to day are two different needs. For Livai Aouizerate, an osteopath in Netanya, we addressed both together: a clear starting point for patients and a management space for the practice. The project connects online booking with consultation follow-up. Appointments, patient records and communications belong to the same application, with room for the particular demands of the schedule.
The public website
From a desktop screen to the palm of your hand.
A first introduction to the practice, on a computer or a phone. The practitioner’s presentation and access to booking accompany patients on both screen sizes.
For patients
Booking an appointment, one step at a time.
The booking flow takes patients from their reason for visiting to their contact details. Available slots account for the practice’s opening hours and existing appointments, including those retrieved from Google Calendar.
01
Choose a consultation
Patients select the reason for their visit before checking available dates.
02
Find a time
They choose a date, then a time from the available slots.
03
Confirm their details
The practice receives the information needed for the appointment, and the patient receives a confirmation.
The calendar
Because no two weeks are quite the same.
The practitioner can switch between day, week and month views, create or reschedule appointments, cancel a booking and adjust availability. Date-specific closures cover changes to the usual schedule. Standard consultation hours and urgent slots are handled separately. Buffers allow time between visits. The administration also supports home appointments and access details. A Google Calendar connection completes the scheduling tools.
Patient records
Keep the context from one consultation to the next.
Each patient has a record containing contact details and appointment history. The practitioner can search by name, email or phone, then review appointments and their associated notes.
Individual records
Contact details, communication language and information relevant to patient follow-up.
Appointment history
Previous consultations and upcoming appointments are gathered in the patient record.
Consultation notes
Notes belong to the relevant appointment, preserving the context of each visit.
Communications
The booking journey does not end at confirmation.
Confirming an appointment, explaining a change and reminding someone about tomorrow’s visit are part of the experience. We integrated the practice’s communication channels into these steps.
Transactional emails
Messages accompany bookings, appointment changes and cancellations.
WhatsApp and SMS
The Twilio integration supports WhatsApp templates, with an SMS fallback in confirmation and reminder flows.
Reminders and notifications
Reminders are scheduled for the day before a consultation. A Telegram notification can also alert the practitioner to a new booking.
Practice activity
Financial tracking alongside the appointments.
Amounts are linked to consultations, with a payment method recorded for each visit. A monthly overview presents activity, the breakdown of payments and a comparison with the previous month. This gives the practitioner a practical view of the practice from the management space. The module focuses on tracking consultation amounts and payment methods.
Three languages
One practice, in French, Hebrew and English.
The website and booking flow are available in all three languages. Hebrew uses a right-to-left layout, and the selected language is carried through the booking information. The practice can also manage articles and their translations in the administration. The practitioner’s introduction, areas of expertise and practical information remain part of the same website.
Your project
Your work has its own requirements. Your tools can reflect them.
A calendar, a booking flow or a management application: let’s talk about what your team needs every day.